Return Policy


  • Textbooks may be returned for a 100% refund within the 1st week of the Fall or Spring Semester or within the first 3 days of the Summer semester. The last day for a refund is listed on the bottom of the sales receipt.
    • After the return deadline, textbooks may be returned within 48 hours of a drop or withdrawal. Proof of drop or withdrawal is required.
  • Other merchandise may be returned or exchanged for up to 7 calendar days from the original purchase.
  • Your original receipt is required for all returns and exchanges.
  • Returns must include all original packaging.
  • Returned clothing must be unworn with tags intact.
  • The following items may not be returned:
    • Custom configured computers, software, headphones, ink, toner, batteries, power supplies, labor or installation services, repair parts, consumable items such as iTunes cards, lab coats, medical supplies, and items that are damaged
  • Defective products will be exchanged for an identical product within 7 days. After 7 days, they must be serviced under the manufacturer’s warranty.
  • Refunds will be given in the original form of payment, with the exception of a check. All check returns will receive a UIC Bookstore Gift Card.
  • The UIC Bookstores & Tech Center reserve the right and responsibility to refuse any refund.